Chapter 581: Doctors are a small matter, patients are a big disaster. The Redemption of the Old Comrade
Compared with Dr. Fu, Zhou Can is more important.
The emergency department can do without Dr. Fu, but it cannot do without Zhou Can, the strongest scalpel.
Zhou Can's current surgical skills may not be as good as Dr. Xu's, but the number of surgeries he has performed far exceeds that of Dr. Xu. And the quality is also better than Dr. Xu.
He is not only the strongest player in the emergency department, with the highest number and quality of surgeries, but also the emergency room, intensive care unit, and inpatient wards are almost inseparable from Zhou Can's support.
Whenever there is a patient of distinguished status or a patient with a very serious condition in the emergency room, Zhou Can will be invited over first.
For no other reason than because Zhou Can can really solve problems at critical moments.
In addition, Zhou Can has extremely close relationships with multiple departments.
The directors and chief physicians of pediatrics, cardiothoracic surgery, obstetrics and gynecology, and general surgery all had a close relationship with Zhou Can. Internal medicine, even the most arrogant neurology department, also treated Zhou Can differently.
Whenever Director Yin Hua comes to the emergency department for consultation, he will definitely ask, "Where is Zhou Can?"
Not to mention Director Tan from the Department of Internal Medicine. Every time he sees Zhou Can, he is as kind and friendly as if he were his own child.
Therefore, Zhou Can is not only the technical core of the emergency department, but also the super network of the emergency department.
He connects the emergency department with various important departments.
The emergency department can now open inpatient wards for both internal and external medicine, and add 100-level operating rooms, 10,000-level operating rooms, and endoscopy rooms one after another. The ICU can get full support from the Department of Critical Care Medicine... Every major event is inseparable from Zhou Can.
If Zhou Can was forced to leave the emergency department, Director Xie would definitely be the first to jump out and demand the removal of the surgical inpatient ward in the emergency department.
The emergency department is blatantly competing with the surgery department for business. Director Xie has opinions on this, but he is helpless about it.
Zhou Can is now very powerful, and as the chief of surgery, he has no way to shake Zhou Can's position.
Because many important laboratories in the surgical department have a good relationship with Zhou Can.
It is almost impossible to ask those department heads to follow Director Xie to deal with Zhou Can.
As early as last year, when the emergency department just started to set up inpatient wards, Director Xie was anxious and angry and called a meeting of the directors of various surgical departments to discuss how to prevent the emergency department from setting up inpatient wards.
Unexpectedly, Director Xueyan of the Department of Cardiothoracic Surgery, Director Liu and Director Xiao of the Department of General Surgery, Director Shen of the Department of Orthopedics and others all advised Director Xie not to make a fuss.
He also said that the emergency department is a business card of Tuya Hospital, and if it can develop better, it will attract more patients to seek treatment.
Let Director Xie take a long-term view and not just focus on immediate interests.
After the meeting, Director Xie was so angry that his face convulsed and his mouth was crooked for several days before it recovered.
From then on, he never mentioned suppressing the emergency department again.
All the department heads under him were bewitched by Zhou Can and became disloyal to him.
Precisely because Zhou Can’s influence and role are so huge, Director Lou must take Zhou Can’s feelings into consideration when dealing with Fu Chachun’s matter.
"Old Fu, it's hard to build an empire, but it's even harder to keep it!"
"Yes, you are right!"
Fu Chachun lowered his head, not daring to look Director Lou in the eye.
He is not stupid. After hearing this, how could he not hear the deeper meaning behind Director Lou's words?
"These are all the surgeries you have performed in the past three months. The dissatisfaction rate in follow-up visits is 47%, which is close to half. The particularly dissatisfied rate is 24%. Except for a few patients with objective reasons, the vast majority of them have various sequelae after the surgery. Take a look for yourself!"
Director Lou does things in a very meticulous manner.
Even Fu Chachun’s surgical statistics for the past three months were printed out.
He took out a few bound sheets of printed paper from his desk. There was a thick pile of at least twenty copies.
It seems that after Zhou Can reported the situation in the morning, Director Lou had already started making preparations.
It is very likely that all the operations performed by each doctor in the emergency operating room have been counted, and which operations were not satisfactory during the follow-up visits and which had more serious problems were listed one by one.
With these detailed statistics, Director Lou can have a clearer understanding of the working status of each doctor in the operating room.
It is clear who was careless during surgery and ignored the patient's postoperative health and experience.
After Fu Chachun took it, an expression of disbelief clearly appeared on his face.
After carefully looking at the statistics table, his expression gradually became unbelievable, and shame gradually appeared on his face.
"How is it? You won't know until you see it, and you'll be shocked when you see it."
Director Lou's tone remained gentle.
Fu Chachun seemed even more uneasy.
"I know that you were very disappointed when Zhou Can was promoted to deputy team leader of the operating room half a year ago. You felt that the department did not value you old comrades. Take a look at this statistical data again."
Director Lou took out another form from the pile of printed forms and handed it to Fu Chachun.
This printed form is also the thickest one, with more than twenty pages.
"Why is the satisfaction rate of follow-up visits in this statistical table so high? The number is also shockingly large. Is this a high-quality operation for the entire department?"
Fu Chachun flipped through the pages quickly and became more and more shocked the more he read.
After asking, he seemed to understand something and suddenly looked at Zhou Can beside him with wide eyes.
"Were all these surgeries performed by Dr. Zhou?"
"Yes, the table in your hand shows the total number of surgeries Zhou Can has performed in the past three months, a total of 1,841 surgeries, more than one-third of which are level 3 surgeries, and the rest are mostly level 2 complex surgeries. Level 1 surgeries only account for about 10% of the total, and they are all level 1 surgeries with high difficulty and requirements."
Director Lou nodded slightly, his face serious.
"Lao Fu, now you understand why Zhou Can was promoted to deputy team leader, but you, an old comrade, were not promoted? Old people can't rely on their muscles and bones ! The department has never denied the contributions of you old comrades, but you must keep pace with the times and put your mind in the right place. If you keep immersing yourself in the glory of the past, you will never move forward."
By this point, Fu Chachun was already feeling extremely ashamed.
The statistics of these two surgical operations are not false and can clearly show the gap between him and Zhou Can.
The two of them are completely different, one is in heaven and the other is on earth.
It’s ridiculous that he still thought that even if he performed fewer operations than Zhou Can, the gap wouldn’t be that big.
He had been blinded by blind self-confidence and excessive optimism.
Having never seriously understood Zhou Can's workload and failing to have a fair and objective eye for details, the conclusions drawn were naturally groundless.
After discovering the truth, Fu Chachun finally began to wake up. Shame, self-ashamedness, and humiliation gradually occupied his heart.
It also shows on the face.
You can never wake up a person who is pretending to be asleep. Before, when he had not seen the surgical statistics of the two, he would not listen to any comments that were unfavorable to him.
Now, he finally woke up.
"Let's talk about the patient in bed 1. After you performed the operation on her, she developed numbness in the third toe of her left foot and lost the flexion function. This may seem like a small matter to you, but it is a huge disaster for the patient. If you don't help her solve the problem, her toe will remain in this state for the rest of her life, and it may even atrophy and degenerate."
Director Lou is very good at doing ideological work among the doctors and nurses below him.
Every word touches people's heart.
It is just a small matter in the eyes of doctors, but it becomes a disaster for patients. If you don’t have empathy and sympathy, and if you don’t have enough clinical experience, you can’t say such a high-level statement.
Fu Chachun lowered his head even lower.
I wish it could be buried in my chest.
"After Zhou Can found the problem, he was wholeheartedly trying to help the patient solve it. He was not targeting you, but the issue. Even though you spoke harshly to him, he still didn't complain when Dr. Xu handed the patient to him. He readily agreed to take over. But do you know? This patient should have been treated by you, and it was Zhou Can who was cleaning up your mess. And what about you? Not only did you not show any gratitude, you also spoke harshly to him, and just now you even went too far and insulted him in public."
"I really don't know where you get the confidence and self-confidence to talk back to your superiors like this? Do you really think the hospital dare not touch you?"
Director Lou changed his previous gentle tone and became stern when he spoke later.
The department director's supreme authority was fully demonstrated at this moment.
The power of a tiger is so frightening.
Fu Chachun cried out, "I was wrong!"
Shame and fear began to spread wildly in Fuchachun's heart, and a trace of regret appeared on his face.
In the past, he felt that Zhou Can had taken his position as deputy team leader, so he hated Zhou Can from the bottom of his heart and disliked Zhou Can in various ways. He always felt that the department was unfair to him.
It was not until this moment that he realized that it was not the department that was unfair to him, but that he was incompetent.
With prejudice, his thinking is basically distorted.
No matter what he saw, he felt that Zhou Can was targeting him.
Even though Zhou Can helped him clean up the mess this time, he still hated him.
"The hospital is undergoing a drastic reform. The general surgery department has already completed the reform and is now preparing to implement it throughout the hospital. If you cannot keep up with the times, you are doomed to be eliminated. Lao Fu, to be honest, I don't want to see you being laid off by the hospital before you even reach retirement age. I have deep feelings for you old comrades. I don't expect you to become the top in the industry, but at least you can keep your job. You are already on the edge of the cliff, but you don't even know it yet."
Director Lou said earnestly.
"I was wrong, Director Lou, I really know I was wrong. I am willing to change, please give me another chance. I promise that I will not make the same mistake again and will cherish it."
When Fu Chachun heard that he could not even keep his job, he realized that the problem was more serious than he had imagined.
"I've told you so much just to give you a hand. Even though 'm the department director, there's only so much I can do to help you. Whether you can survive depends entirely on you."
Director Lou was quite satisfied with Fu Chachun's performance and his tone softened a lot.
If a 500-pound buffalo refuses to drink water, you can't force its head down even if you force it.
Fu Chachun is an adult with his own thoughts and ways of doing things. Director Lou can save him temporarily, but not forever.
If Fu Chachun continues to commit suicide, he will be ruthlessly eliminated without any suspense.
"I will definitely change my ways and make every effort to correct my mistakes so as not to let you down."
Fu Chachun stood up and bowed deeply to Director Lou to show his gratitude.
It can be seen that he no longer has the stubbornness and arrogance of an old comrade.
"Doctor Zhou, I am willing to fully cooperate with your work. If I make a fool of myself again, just slap me in the face with your shoe."
Fu Chachun turned and looked at Zhou Can beside him. There was no longer any hostility or sharpness in his eyes, only sincerity.
It is not easy to make such a big change in this stubborn old man in such a short time.
Based on Fu Chachun’s previous performance, Zhou Can even felt that this old man was hopeless.
Director Lou actually found a way. After a conversation and admonishment, he actually made Fu Chachun put aside his stubbornness and prejudice and take the initiative to bow to Zhou Can.
"Not really, not really!"
Zhou Can waved his hand generously and was very happy about Fu Chachun's change.
"Please tell me the details of the operation on the patient in bed 1. Did you see the nerve of the third toe during the operation?"
Director Lou, who was sitting opposite, couldn't help but laugh and said, "Haha, Xiao Zhou only cares about his patients. No wonder he has such high medical skills at such a young age!"
Director Lou was happier than anyone else when he saw the two doctors in the department shaking hands and making peace.
To him, every member of the department is worth cherishing.
The ability of the old comrades may not be as good as expected, but they are also the foundation of a department. They can better maintain the warmth and unity of a department.
People actually value feelings.
If old comrades can stay in the department forever, it can also give newcomers a good impression.
Because newcomers often refer to the treatment of old comrades to envision their future treatment.
Imagine if all the old comrades over fifty years old in a department were dismissed if they were not very capable. Would the newcomers feel sad?
"I won't hide it. I accidentally severed the third toe nerve of that patient during the process of separating the syndactyly. Normally, the nerve of the third toe should not be on the side. I was indeed careless at the time. In addition, my anatomical knowledge was limited. I didn't pay attention during the separation. By the time I found out, it was too late."
After Fu Chachun let go of his hatred, he actually had a high level of trust in Zhou Can.
He told Zhou Can and Director Lou directly about his mistakes during the operation.
"It's exactly as I expected. How did you deal with it after the nerves were cut?"
Zhou Can had already guessed this result.
If Fu Chachun hadn't been guilty of something, he wouldn't have had to act like a hedgehog when he went to Fu Chachun to find out the situation.
"No treatment was done, just leave it there. To be honest, my anastomosis skills are terrible. I can't even anastomose blood vessels, let alone nerves."
Fu Chachun said truthfully.
In terms of surgical ability, he, a senior attending physician, may not be as good as those excellent residents.
To be honest, the emergency department's operating room is now gradually becoming more and more staffed with talented people. It might be better for Fu Chachun to withdraw from the operating room and just work in the front receiving area.
It is beneficial to both him and the department.
"I will first communicate with the patient and try to perform a second operation on him as soon as possible. When the time is decided, I will notify you to perform the operation together, and I will take care of the nerve anastomosis."
Zhou Can thinks the earlier the surgery is performed, the better.
Especially for this newly severed nerve, its function can be restored better by anastomosing it.
It is also a good opportunity to verify his level of nerve matching.
